Solutions
Built for teams who can't afford to guess
Tetea adapts to how your organisation actually works — the channels you already use, the categories that matter to you, and the languages your customers speak.
Growing SMEs
Replace scattered spreadsheets with a single view of what customers keep asking for.
- One inbox for WhatsApp, calls and support tickets
- Recurring themes surfaced without manual tagging
- A simple status for every issue your team is working
Service providers
Understand friction in public-facing services and act on it before it becomes a complaint.
- Branch- and channel-level breakdowns
- Early warning on emerging issues
- Reports your leadership can actually read
NGOs and programmes
Track beneficiary feedback the same way you track delivery, with evidence you can share.
- Feedback tied to the programme or site it came from
- Local-language support, including Luganda
- Evidence suitable for donor and board reporting