Privacy Policy

When you create an account: your name, email address, and the name of your organisation or team.

When someone submits feedback — through a form link, an import, or a connected channel — we collect the message itself, and a name if the person chooses to give one.

If someone records a voice note: it is transcribed and the recording is discarded immediately. We never store the audio — only the written transcript.

We do not use tracking cookies or third-party analytics. Staying signed in uses standard browser storage, not a tracking cookie.

To run Tetea for you: showing your team the feedback that comes in, categorising and grouping it, generating insights, and letting your team ask questions about their own data. We do not use your data for anything beyond running the service — no ads, no selling it to anyone, ever.

We do not sell your data. We do not share it for advertising. We do not share it with anyone except where required by law. If you have questions, email hello@tetea.space.

Your account and feedback data is kept for as long as your account is active. If you want it deleted, email hello@tetea.space and we will remove it. Voice recordings are never kept — they are discarded the moment the transcript is created.

You have the right to know what data we hold about you, to have it corrected, or to have it deleted. Email hello@tetea.space and we will respond directly — no automated portal, no runaround.

Tetea is not directed at children and we do not knowingly collect data from anyone under the age of 18.

If this policy changes in a way that affects you, we will update the date above and notify account holders directly for any significant change.

Questions about this policy: hello@tetea.space. See also our Terms of Service.